Customer Reviews

See Our Customer Reviews

Hear What Our Customers Have to Say

At Quality Pools Inc., we’re committed to providing exceptional service and high-quality results — but don’t just take our word for it. See what our customers have to say about their experiences with us.

Why Our Customers Love Working With Us

  • Expert Craftsmanship
  • Friendly, Professional Service
  • Reliable Communication
  • Projects Done Right the First Time

We’re proud to have earned the trust of homeowners and businesses throughout Columbus and the surrounding areas. Your feedback drives us to keep improving and exceeding expectations.

Eric G.

They always have high-quality products and are very informative about keeping my pool in crystal clear condition.

Diane E.

We have used Quality Pools for years with excellent service. They provide routine opening/closing services, maintenance, and cleaning. The employees are always responsive to any issues that arise, helping us to be able to use our hot tub and pool without interruption. We are very happy with their service.

Roger G.

We have lived in our house for about 17 Years and we have always used another pool company. They are based out of Cleveland and have a Columbus office. This year, without notice to their local customers, they closed their Columbus office. I only found this out when I tried to schedule our pool opening. As a pool company, they were alright but not great. I wanted the opening the week before Memorial Day and thought we would not get it….but we did. The techs that came out were great (Joe and Ron). They had to come back for a second visit to vacuum again, which has always been the case, and our water is now crystal clear. We could not be happier. They did a much better job than our previous company. Thanks to all of you at Quality Pools, and a special thanks to Joe and Ron.

Amy K.

I had a literal emergency! Liner came out, and my son was having a party on the busiest week of their year, they responded ASAP! We always receive excellent customer service from the staff in the office (Jill!!!) and staff that come out to open/close pool and handle emergencies!

Melissa K.

We couldn’t be happier with our pool from Quality Pools. They were nothing but professional and courteous from planning to building to the finishing stages. Brian and the entire team were excellent to work with during the entire process. We highly recommend this company if you are considering a pool at your house!!!

Kirk V.

Quality Pools is outstanding and highly recommended for all your pool needs. Their staff is professional, knowledgeable, and courteous. I could not be happier with Quality Pools.

Steven M.

Awesome experience with Quality Pools! Start to finish was very easy and all communication was thorough. Using the pool all the time, and glad we chose this company.

John P.

Quality Pools did a great job. They were great to work with. We love our pool and highly recommend them!!